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User Agreement

888 Eire Limited (the “Company”) is a company established under the laws of Gibraltar and is part of the evoke Group. The Company's registration number is 126470 and has its registered office at 601-701 Europort, Europort Road, Gibraltar, GX11 1AA.

The Company holds Remote Betting Licence GRAI-1090-RB-26-0001, issued by the Gambling Regulatory Authority of Ireland in respect of Sportsbook services.

PLEASE NOTE: This User Agreement (as defined below) applies to you only if you are a resident in the Republic of Ireland and use our Sportsbook services. If you are a resident in the Republic of Ireland and use our Casino and/or Poker products, this User Agreement shall not apply to you, and you can find the applicable User agreement here.

The Company offers gambling services via its in-house brands (each an "In-House Brand"). In addition to offering its gambling services via the Internet (the "Internet Platform"), the Company may from time to time offer its services via alternative platforms such as (i) interactive television, (ii) mobile gambling platforms and (iii) in-flight entertainment platforms (each, an "Alternative Platform").

When you use the Company's gambling services either via the Internet Platform or an Alternative Platform, the User agreement shall apply to such use to such extent as is applicable to the circumstances.

In addition to the User Agreement, you should also read our Privacy Policy carefully, which sets out how we collect and use your personal information. Your use of the Company's gambling services is strictly subject to the following additional rules which shall apply from time to time to the type of gambling services which you are using, including, but not limited to, the "Bonus Policy", the "Withdrawal Policy", the "Responsible Gaming Policy", the "House Rules", the “Disconnection Policy”, the "888sport Sports Betting Rules", (together the "Additional Rules") in each case as updated from time to time. The User Agreement together with the Additional Rules, which are deemed to be an integral part hereof, constitute a binding legal document between you and the Company (together the "User Agreement").

1. Introduction

By registering with the Company and/or by using the Company's services and/or by marking the "I accept these Terms and Conditions" box (or any other similar wording) and/or by downloading, installing or using the Software, you agree to be bound by the User Agreement in its entirety and without reservation.

As such, the User Agreement constitutes a binding legal document between you and the Company, and the Agreement shall govern your use of our gambling services at all times. Alternative Platform (the “Software”) able in either downloadable or non-download forms, and via either the Internet Platform or an Alternative Platform (the "Software"), allows you to use our gambling services (the "Services").

The Company reserves the right to suspend, modify, remove or add to the Services or Software in its sole discretion with immediate effect and without notice. The Company shall not be liable for any loss suffered by you resulting from any changes made and you shall have no claims against the Company in such regard. You shall access the Software and use the Services only via your own account and you may never access the Software or use the Services by means of another person's account.

Should you attempt to use the Services by means of any other person's account, we will be entitled to immediately close all your accounts, retain all monies in such accounts and bar you from future use of the Services.

2. Acceptance of the User Agreement

If you do not agree to the provisions of the User Agreement, you are not allowed to use our Services.

We reserve the right to amend, modify, update and change any of the terms and conditions of the User Agreement from time to time and the most up-to-date version will always be available on our website. Where changes are made, we will notify you and provide you with the updated User Agreement, and you will be required to accept them before you are permitted to continue using our Services, including making deposits or placing bets. If you do not accept the updated User Agreement, you will not be permitted to continue using our Services; however, you may withdraw your funds and close your Account at any time by contacting Customer Support.

3. Compliance with Laws

By opening an account with us (“Account”) you confirm that:
- you are older than the minimum age at which gambling or gaming activities are legal under any laws that apply to you and you are 18 years of age or older in any event.
- you have not self-excluded or otherwise excluded yourself from gambling.
- you understand that by using our Services you may win or lose money.
- you are responsible, where required under applicable laws or tax regulations, for reporting any winnings or losses arising from your use of our Services.
- the information you provide when opening your Account, and at all times, thereafter, is true, accurate and complete.
- you are opening your Account solely for your personal use and not on behalf of any other person.
- you have not previously requested the closure of, or had closed, any account held with us due to a breach of our terms; and
- you are solely responsible for ensuring that your use of our Services complies with all applicable laws and regulations, including before opening an Account, placing any bets, stakes or wagers, or otherwise using our Services.

4. Permitted Participation

No person under the age of 18 (“Legally of Age”) may use the Services under any circumstances. Any person who is not Legally of Age and attempts to use the Services will be in breach of this User Agreement.

Prior to opening your Account, we are required to verify your identity and certain personal details in accordance with applicable Irish law and regulatory requirements. You must provide all information and documentation requested to enable us to complete these verification checks. Failure to do so will result in us being unable to open your Account.

We may carry out additional verification, due diligence, or monitoring checks at any time during the course of your relationship with us. This may include requesting further information or documentation where necessary to comply with our legal and regulatory obligations, including those relating to anti-money laundering, counter-terrorist financing, and consumer protection.

Additional checks may be carried out on a risk-sensitive basis, including (but not limited to) where:
- your account activity or transaction patterns change.
- certain financial thresholds are reached (for example, cumulative deposits over a defined period);
- we are required to do so under applicable law or regulatory guidance; or
- we consider it necessary to protect you or us from fraud, financial crime, or gambling-related harm.

If you do not provide the requested information or documentation within a reasonable timeframe, or if we are unable to complete the required verification checks to our satisfaction, we may restrict, suspend, or close your account and/or withhold transactions as permitted by applicable law.

We may use third-party service providers to assist in carrying out verification and monitoring checks, including electronic verification, identity authentication, and screening against relevant databases.

Employees, officers, directors, consultants, agents, suppliers or partners of the Company (and their relatives) are not permitted to use the Services, either directly or indirectly, during their engagement and for a period of 24 months thereafter.

5. Information Technology/Intellectual Property

The Company hereby grants you the non-exclusive, non-transferable, non-sub-licensable right to install and use the Software and all content derived from the Software, including, but not limited to, the copyright and all other intellectual property rights therein, in connection with the Services in accordance with the User Agreement. You may install the Software on a hard disk or other storage device and may make back up copies of the Software, provided that such back up copies are used only by you in connection with the Services through a computer of which you are the principal user. The Software's code, structure and organization are protected by intellectual property rights. You must not:
1. copy, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate or make any attempt to access the source code to create derivate works of the source code, or otherwise.
2. sell, assign, sublicense, transfer, distribute or lease the Software.
3. make the Software available to any third party through a computer network or otherwise.
4. export the Software to any country (whether by physical or electronic means); or
5. use the Software in a manner prohibited by applicable laws or regulations
  (together the "Prohibited Activities").
You will be solely liable for any damage, costs or expenses arising out of or in connection with the commission of any Prohibited Activities. You shall notify the Company immediately upon becoming aware of the commission by any person of any of the Prohibited Activities and shall provide the Company with reasonable assistance with any investigations it may conduct in light of the information provided by you in this respect.

The brand names relating to the In-House Brands and the Sites (as defined below) and any other trademarks, service marks and/or trade names used by the Company either on its own behalf from time to time (the "Trade Marks") are the trademarks, service marks and/or trade names of the Company or any company within its group of companies or its licensors, and these entities reserve all rights to such Trade Marks. In addition to the rights in the Trade Marks, the Company or any company within its group of companies and/or its licensors own the rights in all other content, including but not limited to the Software, images, pictures, graphics, photographs, animations, videos, music, audio and text available via the Software or on the Internet (the "Site Content"), and the Site Content is protected by copyright and/or other intellectual property rights. You hereby acknowledge that by using the Services or the Software you obtain no rights in the Trademarks or the Site Content and you may only use the same in complete accordance with the User Agreement.

6. Your Representation and Undertakings

In consideration of the rights granted to you to use the Services and the Software, you represent, warrant, covenant and affirm that:

You are Legally of Age as defined in the User Agreement, you are of sound mind and you are capable of taking responsibility for your own actions.
All details provided by you to the Company, whether during the registration process or at any time thereafter, including as part of any payment deposit transaction and/or in relation to your occupation details, are true, current, correct and complete and match the name(s) on the payment method or other payment accounts used to deposit or receive funds in your account.
You will promptly notify us of any changes to details previously provided by you to the Company, including but not limited to your source of funds, financial standing, occupation and other similar details. You may also be required to provide us with documents to verify the details of the payment method used by you to deposit money into your account. Depending on the outcome of these verification checks, you may not be permitted to deposit further monies using that payment method. If any information you provide is untrue, inaccurate, misleading or otherwise incomplete, you will be in breach of contract and we reserve the right to terminate your account immediately and/or prevent you from using the Software or the Services, in addition to any other action we may take.
Your account with the Company is solely for your benefit. You must not allow any third party (including a relative) to use your account, password or identity to access or use the Services or the Software, and you shall be fully responsible for any activities carried out on your account by a third party. You must not disclose your account username or password to any person and must take all reasonable steps to ensure that such details are not disclosed. You must inform us immediately if you suspect that your account is being misused by a third party and/or that any third party has access to your username or password, so that we may investigate the matter, and you agree to cooperate with us in the course of such investigation.
You are responsible for the security of your username and password on your own PC or internet access location. If your username and password are “hacked” from your computer as a result of any virus or malware present on the device you use to access your account, this shall be your responsibility. You should report any possible hacking attempts or security breaches from your computer terminal to the Company immediately.
You have verified and determined that your use of the Services does not violate any laws or regulations which may be applicable to you.
You fully understand the methods, rules and procedures of the Services and internet gambling in general. You understand that it is your responsibility to ensure that the details of bets and games are correct. You will not commit any act or engage in any conduct that damages the reputation of the Company.
You are fully aware that there is a risk of losing money when gambling by means of the Services and you are fully responsible for any such loss. You agree that your use of the Services is at your sole option, discretion and risk. In relation to your gambling losses, you shall have no claims whatsoever against the Company or any company within the evoke Group of companies or their respective directors, officers or employees.
You acknowledge that the Software includes features provided by third parties which may be installed on your device as part of the Software and which may be automatically updated from time to time.
You shall use our Internet sites (the “Sites”), the Services and the Software in full accordance with the terms and conditions of the User Agreement, as amended from time to time, and shall comply with all rules and instructions for playing the games that comprise the Services.
You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable on any winnings paid to you.
You acknowledge and agree that the Company may publish the amounts you have won together with your username and profile picture on the Sites and/or through social networks, including for promotional purposes. Certain games may also require the display of your username, profile picture and the amounts won or points accumulated in order to function properly, for example in in-game leader boards. You agree that we may use your username, profile picture and amounts won for such in-game functionality without obtaining further consent.
You are solely responsible for any telecommunications networks, internet access services and any other consents or permissions required in connection with your use of the Software and the Services.
You shall use the Services and the Software only in good faith towards both the Company and other players using the Services. If the Company reasonably suspects that you have been using the Services or the Software in bad faith, the Company shall have the right to terminate your account and any other accounts you may hold with the Company and shall be entitled to retain all monies therein. You hereby expressly waive any future claims against the Company in this regard.
You acknowledge that certain games and tables included in the Services may be offered on a “shared basis”, enabling users of the Services via the In-House Brands, and third-party platforms to play with one another. In such cases, you accept that you may play with or against other users who may have different configurations to your own, including but not limited to different currencies and bet limits. You agree that, at the Company’s sole discretion, you may be pooled into such shared games and tables and that, to the extent you breach the User Agreement, the Company shall have the right to block you from playing via the In-House Brands.
You acknowledge and agree that, should you choose to self-exclude from any of the Sites, you shall not be permitted to open or use a new account with any other Site operated by the Company during your selected self-exclusion period, until such self-exclusion has been lifted and the original account reopened. If you breach the foregoing, we shall be entitled to block any new account opened with another Site, forfeit any funds therein, and shall not be liable to refund any funds you may have wagered or won through such account. For more information regarding self-exclusion, please see our Responsible Gaming Policy.
You acknowledge that, in relation to peer-to-peer gaming, you may be at a disadvantage compared with other players as a result of technical issues, such as slower network speeds or slower end-user device performance.
You acknowledge that “live” TV events and other broadcasts may be delayed, resulting in other players possessing more up-to-date information in relation to the broadcast events.
You shall not engage in any screen scraping, web scraping or otherwise collect or extract, whether manually or through automated processes, third-party data from the Sites for any purpose.

7. Prohibited Uses of the Sites and Services

You declare that the source of funds used by you for gambling on the Sites is not illegal and that you will not use the Services in any way as a money transfer system. You will not use the Services for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you.

If the Company has a reasonable suspicion that you may be engaging in or have engaged in fraudulent, unlawful or improper activity, including, without limitation, money laundering activities, or conduct otherwise in violation of the User Agreement, your access to the Services may be terminated immediately and/or your account blocked.

If your account is terminated or blocked in such circumstances, the Company is under no obligation to refund to you any funds that may be in your account. In addition to terminating your access to the Services and/or blocking your account, the Company reserves the right to prevent you from accessing any of the Company's other websites or servers, or accessing any other services offered by the Company.

The Company shall be entitled to inform relevant authorities, other online service providers and banks, payment companies, electronic payment providers or other financial institutions (together "Interested Third Parties") of your identity and of any suspected unlawful, fraudulent or improper activity and you will cooperate fully with the Company to investigate any such activity.

In the interests of fair play on our Sites, it is prohibited to utilise any recognised betting techniques to circumvent the standard house edge in our games. If the game play on your account indicates that you are using such betting techniques, we shall immediately block the account and retain any funds in said account.

Circumvention: We have developed and employ sophisticated proprietary technology intended to seek out and identify users making fraudulent or unlawful use of the Services or Software. You shall not break into, access or attempt to break into or access or otherwise circumvent the Company's security measures. If, the Company believes, in its sole discretion, that you are in breach of this clause, the Company may terminate your access to the Services immediately and/or have your account blocked, and the Company may inform Interested Third Parties of your breach of this clause.

Intentional Disconnection: You are not allowed to intentionally disconnect from a game while playing on the Sites. We have developed and employ elaborate methods which enable us to seek out and accurately identify users who carry out an intentional disconnection during a game. If, in the Company's sole discretion, you are in breach of this clause, the Company may terminate your access to the Services immediately and/or have your account blocked. If your account is terminated or blocked in such circumstances, the Company is under no obligation to refund to you any funds that may be in your account.

In addition to terminating your access to the Services and/or blocking your account, the Company reserves the right to prevent you from accessing any of the Company's other websites or servers, or accessing any other services offered by the Company.

8. Your Account

Your account is for your sole personal use only and shall not be used for any professional, business or commercial purpose. We take no responsibility for any third-party access to your account and under no circumstances shall the Company be liable for any losses incurred by you as a result of misuse of your password by any person or for any unauthorized access to your account and all transactions where your username and password have been entered correctly will be regarded as valid, whether or not authorized by you.

Monies held in your account shall not attract any interest.

Please note that we do not accept any cash deposits nor do we provide any cash withdrawals.

The Company may, at any time, set off any positive balances in your account against any amount owed by you to us. By way of example, in the event that following the settlement of a bet in your account in relation to your use of our sportsbook services a resettlement is required, the Company shall be entitled to deduct from your account any required amount of money.

We may charge you a non-refundable fee in relation to any bet or deposit you make and/or win you receive. You expressly agree to pay such a fee, if charged, and acknowledge that this fee is imposed in order to offset the impact of taxes or duties including but not limited to VAT (or its equivalent in your location) or any gaming duty or betting duty in connection with your gaming or betting activity which may be payable to your government in your location.

You agree that we may identify your location for various purposes, including but not limited to, for imposing such fees utilizing such means as we determine in our sole discretion, including internet protocol (IP) address, our records shall solely determine your location and you shall not be entitled to a refund of any fee charged to you in relation to such. Any fee in relation to your bets or deposits and/or wins will be detailed in the cashier and updated from time to time. For more information concerning the fees that may apply to your bets, deposits and/or wins please see here.

You acknowledge that we may update the fees in relation to bets, deposits and/or wins from time to time and any modified version will take effect 14 days after its publication on the applicable Internet site or earlier if required by any applicable law, regulation or directive and your continued use of the Services or the Software after the aforementioned period will be deemed to constitute your acceptance of the changes applied to such fees.

The Company may from time to time implement a rounding policy in relation to monies deposited by or cashed-out to members where currency conversion is involved. The effect of this policy shall be that deposit or cash-out amounts in currencies other than US Dollars might be rounded up or down on conversion to or from US Dollars. By way of example only, if according to the exchange rate a 10 EUR deposit is converted by the Company into 13.61 USD, then your account will be credited with 14.00 USD. Details of the rounding policy in effect from time to time will be available to you at the point that any monies are converted.

As well as possessing the right to restrict your account including without limitation, restricting the amount you may deposit into the account, we reserve the right to limit or refuse any bet, stake or other wager made by you or through your account.

Where the Software uses a third party application interface, not all the information relating to your past sportsbook activities will be displayed online.

If you have a child who is not Legally of Age, you must take special care to ensure that they do not access the Services via your devices.

You agree that you will not transfer funds from your account held with us to another account held with us by another person.

The Company reserves the right to refuse to open an account or accept your registration. You must not sell or transfer your account with the Site to any other person nor acquire any account with the Site from any other player.

Inactivity Process

If you have not used your Account to place any bets and participate in gambling activity for a continuous period of thirteen (13) months, your Account will be considered inactive and shall be closed. This does not apply while you are registered on the National Gambling Exclusion Register or if you are a self-excluded customer.
Where your Account is closed due to inactivity, we will make reasonable efforts to return any remaining balance to you. If we are unable to do so after reasonable attempts, the balance will be transferred to the relevant authority.
If your balance has been transferred, please contact us and we will direct you to the relevant authority to recover your funds.

9. Payment Transactions and Payment Fraud

You may deposit funds into your account using any approved payment method and in any supported currency. Deposits will be credited to your account in the agreed currency once the payment has been successfully processed and cleared.

The use of credit cards to fund your account is strictly prohibited, whether done directly or indirectly through digital or electronic methods such as e-wallets funded by a credit card. Additionally, you are not permitted to use any form of credit, loan, or deferred payment to use our Services, nor to take part in any arrangement that involves the use of credit in connection with sportsbook services on our platform.

Each user of the Service is fully responsible for paying all monies owed to the Company. You agree that you will not make or attempt to make any chargebacks, and/or deny or reverse any payment that you have made and you hereby agree that you will reimburse the Company for any chargebacks, denial or reversal of payments you make and any loss suffered by the Company as a consequence thereof. The Company may, at its sole discretion, cease to provide the Services or withhold payment to certain users or to users paying with certain payment methods.

We reserve the right to run checks on all users, including with third party agencies, on the basis of the information provided to us on registration.

We reserve the right to use third party electronic payment processors and/or financial institutions to process payments made by and to you in connection with your use of the Services. To the extent that they do not conflict with the terms of the User Agreement, you agree to be bound by the terms and conditions of such third party electronic payment processors and/or financial institutions.

In the case we have reasonable suspicion that a fraudulent payment is being made or received, including use of stolen payment methods, or any other fraudulent activity (including any charge-back or other reversal of a payment), we reserve the right to block or terminate a user's account, reverse any pay-out made and recover any winnings.

We shall be entitled to inform any relevant authorities or entities of any payment fraud or otherwise unlawful activity and may employ collection services to recover payments. However, the Company shall not be liable under any circumstances for the unauthorized use of any payment method, regardless of whether such method has been reported as lost, stolen, or otherwise compromised.

Our expectation is that our members will deposit in order to actively play with their own funds. We reserve the right to enforce a wagering amount on your deposited funds, before allowing any withdrawal from said account. This wagering amount will be a multiplication of the total deposited funds, which we will specify depending on the case (for example 1 x the deposited amount). We reserve the right to require this wagering to be performed in specific games, and to exclude certain low risk bets or game types, at our discretion.

The ways in which you can deposit into your account for the Sites as well as the relevant deposit limits can be found here.

We reserve the right to charge you fees for handling your deposits and withdrawals to and from your account as may be detailed in the "Cashier" from time to time.

We may block or close your account if we have reasonable grounds to believe you have used or attempted to use someone else’s payment method for any reason whatsoever, including without limitation where that person has entered into a self-exclusion agreement with us.

10. Bonuses

All promotions, bonuses or special offers are subject to promotion-specific terms and conditions, and any complimentary bonus credited to your account must be used in adherence with such terms and conditions. We reserve the right to withdraw or amend any promotion, bonus or special offer at any time including any terms and conditions thereof.

In the event that the Company has reasonable suspicion that a user of the Service is abusing or attempting to abuse a bonus, offer or other promotion, or is likely to benefit through abuse or lack of good faith from a gambling policy adopted by the Company, then the Company may, at its sole discretion, deny, withhold or withdraw from any user any bonus, offer or promotion, or rescind any policy with respect to that user, either temporarily or permanently, or terminate that user's access to the Services and/or block that user's account.

All users of the Services shall be entitled only to one welcome bonus. Members who make their first deposit with the Company, and who have or previously had an account with any of the Sites owned or operated by the Company, including In-House Brands shall not be entitled to an additional welcome bonus.

Your account is made up of both "Available Funds" (which may also be referred to on the Sites as "Cash Balance" or "Deposit Funds") and "Restricted Funds" (which may also be referred to on the Sites as "Bonus Balance"). Your Available Funds are those funds that you have deposited, and any winnings derived from such funds as well as any bonus funds that have met the applicable wagering requirements.

Available Funds can be: (i) used in any applicable game; or (ii) withdrawn at any time in accordance with the Withdrawal Policy. Your Restricted Funds are the total of bonus funds that have not yet met the applicable wagering requirements and any winnings associated with such bonus funds, as well as, where applicable, any free spins, Free Play, jackpot vouchers, Free Bet Tokens, Profit Boost Tokens and any other similar promotional benefits that we may offer.

Please note that your deposit may not reach your account immediately but may take a number of days until such deposit is processed by your payment processor and reaches your account. Until such time, such deposit shall not be considered as Available Funds. If you have both Available Funds and Restricted Funds in your account, the next wager you make will use Available Funds first. Restricted Funds will only be used once your Available Funds balance is zero. Notwithstanding the foregoing, any promotional benefits (including, without limitation, free spins, Free Play, jackpot vouchers, Free Bet Tokens and Profit Boost Tokens) may be used in accordance with their applicable terms at any time.

In the event that the Company has reasonable suspicion that you have been taking unfair advantage of the Company's welcome bonuses or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company, the Company shall have the right to block or terminate your account with the Company and in such circumstances, the Company shall be under no obligation to refund to you any funds that may be in your account. If we have reasonable suspicion that an account or group of accounts are operating systematically – for example employing specific wagering techniques or wagering as a group, the Company shall have the right to block or terminate all accounts and, in such circumstances, the Company shall be under no obligation to refund to you any funds that may be in your account.

You may request the removal of a bonus from your account, but please be aware that this removal may include any winnings gained from such bonus.

The availability of bonuses, promotions and special offers may be subject to restrictions, conditions, modification or exclusions in accordance with applicable legal or regulatory requirements, including requirements that certain promotions be made available to all eligible players rather than targeted to individuals or specific player groups.

11. Obligations of the Company

The Company will operate the Services in accordance with applicable legal and regulatory requirements.

While we implement systems and controls to monitor the use of the Services, you remain responsible for ensuring that your use of the Services complies with this User Agreement.

We may investigate suspected breaches of this User Agreement or unlawful activity and may take appropriate action where we reasonably believe such activity has occurred.

We operate a complaints procedure in accordance with applicable legal and regulatory requirements and complaints will be reviewed and handled accordingly.

You are responsible for maintaining the security of your account credentials. Where your account details are lost, misused or accessed without your authorisation (other than as a result of our negligence), we will not be responsible for any resulting loss.

12. NO WARRANTY

THE SERVICES AND THE SOFTWARE ARE PROVIDED "AS IS". THE COMPANY MAKES NO WARRANTY OR REPRESENTATION, WHETHER EXPRESS OR IMPLIED (WHETHER BY LAW, STATUTE OR OTHERWISE), INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLETENESS OR ACCURACY OF THE SERVICES OR THE SOFTWARE OR INFRINGEMENT OF APPLICABLE LAWS AND REGULATIONS.

THE ENTIRE RISK AS TO THE USE, QUALITY AND PERFORMANCE OF THE SOFTWARE LIES WITH YOU.

THE COMPANY MAKES NO WARRANTY THAT THE SOFTWARE OR SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR REPRESENTS THE FULL FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS OR AS TO RESULTS OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE SERVICES.

A MALFUNCTION VOIDS ALL PAYS.

IN THE EVENT OF SYSTEMS OR COMMUNICATIONS ERRORS OR MALFUNCTIONS, BUGS OR VIRUSES RELATING TO ACCOUNT SETTLEMENT OR OTHER ELEMENTS OF THE SERVICES OR RESULTING IN LOSS OF DATA OR WINNINGS OR BONUSES OR ANYTHING ANALOGOUS THERETO BY YOU OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE, THE COMPANY SHALL IN NO WAY BE LIABLE TO YOU AND THE COMPANY SHALL VOID ALL GAMES IN QUESTION AND PAYMENTS (WHENEVER SUCH SYSTEMS OR COMMUNICATIONS ERRORS OR MALFUNCTIONS, BUGS OR VIRUSES ARE DISCOVERED) IN RELATION THERETO AND MAY TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS EXCEPT THAT THE COMPANY IS NOT REQUIRED TO PROVIDE ANY BACK UP NETWORK AND/OR SYSTEMS OR SIMILAR SERVICES.

IF YOU RECEIVE ANY WINNINGS OR BONUSES (OR ANY OTHER SIMILAR BENEFIT) (“BENEFITS”) AS A RESULT OF ANY ERROR MADE BY US OR ON OUR BEHALF (WHETHER TECHNICAL OR MANUAL) IN CALCULATING, ALLOCATING OR DISTRIBUTING BENEFITS, WE MAY VOID THE BENEFITS AND, TO THE EXTENT THAT YOU HAVE ALREADY RECEIVED OR BEEN CREDITED WITH A PAYMENT IN RESPECT OF THE SAME, YOU WILL REPAY THAT AMOUNT TO US OR WE MAY DEDUCT IT FROM YOUR ACCOUNT.

THE COMPANY SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY YOUR INTERNET SERVICE PROVIDER OR OTHER THIRD PARTY WITH WHOM YOU HAVE CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS THE SITE.

13. Limitations of Liability

Nothing in this User Agreement excludes or limits our liability where it cannot lawfully be excluded or limited, including any mandatory rights you have as a consumer under applicable law.

You agree that you are free to choose whether to use the Services and do so at your sole option, discretion and risk.

The Company shall not be liable to you or any third party in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your, or any third parties, use of the Software or the Services, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits (including loss of or failure to receive anticipated winnings), business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have been notified by you of the possibility of such loss or damage).

The Company shall not be liable in contract, tort or otherwise, for any loss or damage whatsoever arising from or in any way connected with your use, of any link contained on the Sites.

The Company is not responsible for the content contained on any Internet site linked to from the Sites or via the Services.

You confirm that the Company shall not be liable to you or any third party for any modification to, suspension of or discontinuance of the Software or the Services.

Nothing in the User Agreement will operate so as to exclude any liability of the Company for death or personal injury that is caused by the Company's negligence.

You agree that, in the event that the Software or Services fails to operate correctly as a result of, but not limited to, any delay or interruption in operation or transmission, any loss or corruption of data or communication or lines failure, any person's misuse of the Sites or its contents or any error or omission in content or any other factors beyond our control:
1. the Company will not be responsible for any loss, including loss of winnings, that may result; and
2. if any such errors result in an increase in winnings owed or paid to you, you shall not be entitled to the winnings falling within such increase. You shall immediately inform the Company of the error and shall repay any winnings credited to your account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from your account or set off such amount against any money owed to you by the Company.

14. Breach of this User Agreement

You agree to fully indemnify, defend and hold the Company, and their respective companies and their respective officers, directors and employees harmless immediately on demand from and against all claims, demands liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result:
1. of any breach of the User Agreement by you.
2. violation by you of any law or the rights of any third party.
3. use by you of the Services or Software or use by any other person accessing the Services or Software using your user identification, whether or not with your authorization; or
4. acceptance of any winnings.
In addition to any other remedy available, if you breach any of these terms and conditions of the User Agreement or the Company has reasonable grounds for suspecting that you have breached the terms and conditions of the User Agreement, in addition to any other remedies available to the Company, your winnings may be forfeited at the discretion of the Company and the Company may retain any positive balance then existing in your account on account of any damages or other amounts owed by you to the Company pending investigation and/or the conclusion of any legal proceedings. Failure to comply with the User Agreement may also result in disqualification, account closure and/or legal action being taken against you.

15. Complaints and Disputes

If you are dissatisfied with an outcome of a licensed activity, sports bet or payment transaction you can raise it with our customer support department by contacting them via live chat. Where possible, please provide us with all the relevant information or evidence reasonably required to review your complaint. Please note, you are required to fully outline your complaint and provide reasons and the outcome which you seek. If you do not do so, we may not be able to consider your complaint. Please note that we do not accept complaints made via social media.

If your query/objection has not been solved by a Customer Support specialist, then you may raise a complaint with our Second Opinion Team via email, in which will be acknowledged within 24 hours. Details of our second opinion address may be found via the ‘Help section’ on the website.

The Second Opinion Team will review your complaint and (provided you have cooperated with our complaints process in a timely manner) will aim to provide you with a decision within 14 days of our receipt of your complaint. The Second Opinion Team’s decision constitutes our final decision on the matter and the end of our internal complaint’s procedure. No claims or disputes will be considered more than 12 months after the date of the original transaction.

If you are not satisfied with our response, you may also have the right, in accordance with applicable law and the procedures published by the Gambling Regulatory Authority of Ireland, to submit a complaint to the Authority regarding an alleged breach of a relevant licence obligation.

16. Duration and Termination

The User Agreement shall come into force immediately upon your completion of the registration process with the Company and shall continue in force unless and until terminated in accordance with its terms.

We may terminate the User Agreement and your account (including your username and password) immediately without notice in the following circumstances:
1. if for any reason we decide to discontinue to provide the Services in general or specifically to you.
2. if we believe that you have breached any of the terms of the User Agreement.
3. if your use of the Services has been in any way improper or breaches the spirit of the User Agreement.
4. if your account is associated in any way with any existing account that has been terminated for breach of the User Agreement.
5. if your account is associated with, or related to, existing blocked accounts, irrespective of the nature of this relationship and the registration details provided on said accounts.
6. for any other reasonable grounds, we see fit.

Save as otherwise provided herein or as required by applicable laws and regulations, upon termination of the User Agreement you will retain the right to any balance remaining in your account at the time of termination, subject always to our right to deduct any amounts owed by you to us.

You are entitled to terminate your Account at any time by contacting Customer Support. You agree to pay any amounts you owe to us immediately upon termination of your Account.

Termination will take effect once we have processed your request, which may take up to 7 calendar days from receipt of your request. You remain responsible for any activity on your Account until termination has been completed by us.

Where your Account is terminated at your request, we will refund any remaining balance to you, subject to any applicable legal, regulatory, verification, fraud-prevention or payment-processing requirements.

On termination of the User Agreement, you shall:
1. discontinue the use of the Software and the Services;
2. pay all amounts due and owing to the Company; and
3. remove and permanently delete the Software from your computer equipment and destroy all related documentation in your possession, custody, power or control.

The right to terminate the User Agreement given by this clause shall not prejudice any other right or remedy of either party in respect of the breach concerned (if any) or any other breach.

Upon the termination of the User Agreement for any reason, except as otherwise provided in the User Agreement and subject to any rights or obligations which have accrued prior to termination, neither party shall have any further obligation to the other under the User Agreement.

In the event of our termination of the User Agreement on account of your breach of the Agreement, the Company will be under no obligation to refund to you any funds that may be in your account and you shall have no claims against the Company in such regard.

If you have chosen to self-exclude yourself from our platform, we will restrict all accounts identified as belonging to you, all in accordance with our Responsible Gaming Policy. However, if you choose a temporary “Take a Break” period, your account will be closed only at the requested In-House Brand. It is your obligation to abide by this restriction for the duration of the set period.

If you have previously had any issue with gaming addiction, financial difficulty, or any other such issue accounted for under our “Responsible Gaming” procedure, it is your responsibility to refrain from opening new accounts whilst such issue is in place. For example, if you have previously been blocked for a gaming addiction with any brand operated by the Company, it is your obligation to refrain from opening new accounts in any of the brands operated by the Company. If you do so, we will close all accounts as soon as detected. We are not obligated to refund to you any deposits or funds from the account that you opened whilst such issue was in place.

Following termination of the User Agreement, the Company will honour its surviving contractual obligations under the User Agreement, subject to any applicable laws, regulations or directives, provided that no obligation shall survive for longer than necessary for it to survive in order to achieve its purpose.

17. General

If any part of the User Agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the rest of the User Agreement and shall not affect the validity and enforceability of any of the remaining provisions of the User Agreement. In such cases, the part deemed invalid or unenforceable shall be construed in a manner consistent with applicable law to reflect, as closely as possible, the original intent of the parties.

No waiver by us of any terms of the User Agreement shall be construed as a waiver of any preceding or succeeding breach of any terms of the User Agreement.

Unless otherwise expressly stated, nothing in the User Agreement shall create or confer any rights or any other benefits to third parties.

Nothing in the User Agreement shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.

The User Agreement contains the entire agreement between the Company and you relating to your use of the Software and the Services and supersedes any and all prior agreement between the Company and you in relation to the same. You confirm that, in agreeing to accept the User Agreement, you have not relied on any representation save insofar as the same has expressly been made a representation by the Company in the User Agreement.

The Company reserves the right to transfer, assign, sublicense or pledge the User Agreement, in whole or in part, without your consent: (i) to any entity within the same corporate group as the Company, or (ii) in the event of a merger, sale of assets or other similar corporate transaction in which the Company may be involved in.

You may not transfer, assign, sublicense or pledge in any manner whatsoever any of your rights or obligations under the User Agreement.

Subject to applicable laws and regulation, the Company may outsource any or all of the Services it provides under the User Agreement to third parties.

In the User Agreement, "you" or "your" or "user" or “player” means any person who uses the Services or the Software under the User Agreement. Unless otherwise stated, "we", "us" or "our" refers collectively to the Company and its subsidiaries, affiliates, directors, officers, employees, agents and contractors.

Nothing in the User Agreement shall be construed so as to grant you any security interest whatsoever over the assets of the Company, including for the avoidance of doubt on any amounts standing to the credit of your account.

18. Gaming Regulations

The Company operates in accordance with the laws and gaming regulations of Ireland. You acknowledge that the Company may be required to disclose certain information about you and your account to the Gambling Regulatory Authority of Ireland or other competent authorities in accordance with applicable legal and regulatory requirements. Further information regarding our licensing status is available on our website.

19. Chat Feature

As part of your use of the Service the Company may provide you with a chat facility via which you will be able to communicate with other users of the Service. The Company reserves the right to review the chat and to keep a record of all statements made on such facility. Your use of the chat facility you are subject to the following rules:

You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity.
You shall not make statements that are abusive, defamatory or harassing or insulting to other users of the Service.
You shall not make statements that advertise, promote or otherwise relate to any other online entities.
You shall not make statements about the Company, or the Sites or any other Internet site connected to the Company that are untrue and/or malicious and/or damaging to the Company.
We are fully aware that English is not the first language of many of our players worldwide. However, at this current time, our policy upholds that this is the only language permitted in our chat application.

In the event of your breaching any of the above provisions relating to the chat facility, the Company shall have the right to remove your chat privilege or even temporarily or permanently terminate your account.

We reserve the right to report any suspicious chat(s) to the relevant authorities.

PLEASE NOTE: When using the chat facility any personally identifiable information that you submit, can be read, collected, or used by other users of the same chat facility and could be used by third parties to send you unsolicited messages. The Company is not and shall not be responsible for the personally identifiable information that you choose to submit via the chat facility.

20. Customer Support Department and Special Promotions

You hereby expressly consent to the Company using the contact details provided by you on registration to occasionally contact you directly in relation to your use of the Services or any other products or services offered by the Company, its partners or affiliates from time to time.

The Company will not tolerate any abusive behaviour exhibited by users of the Service to the Company's employees. In the event that the Company, in its sole discretion, deems that your behaviour, via live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company shall have the right to block or terminate your account with the Company and in such circumstances, the Company shall be under no obligation to refund to you any funds that may be in your account.

The Company may, from time to time, offer customers promotions. These promotions may be notified by various means, including but not limited to email, SMS and additional windows opening from within the Software. Promotions begin at 00:00 and end at 23:59 GMT on specified dates, unless stated otherwise in the promotion's Terms & Conditions.

We will provide you with an opt-out option in relation to various types of communications from the Company and should you choose to opt-out from communications the Company shall respect your wishes in such regard.

21. Exchange Rates

You hereby acknowledge and accept that jackpot and other promotional amounts may be displayed on the Site in one currency but actually paid to you in another currency. All currency conversions executed by the Company for the purposes of allowing you to deposit and cash-out money from your account shall be executed by the Company at an exchange rate comparable with daily commercial rates offered by banks and payment companies.

22. Uninstall and Shortcut Additions

If you are using the download form of the Software and wish to have it uninstalled, you will be able to do so via the Add/Remove Programs on your computer. Please note that upon installation of the Software the following shortcuts shall be added to your computer's desktop:

Quick launch shortcut
Desktop icon
Client link from the Start Menu
Brand folder with client and uninstall link from the Programs option on the Start Menu
Client link from the Games option on the Start Menu

If you choose to uninstall the Software certain registration keys will remain on your computer to maintain responsible gaming rules, and/or monitor fraud attempts.

23. Minimum Hardware Requirements

The minimum recommended specifications for the download version are:

For PC:
- OS - Windows Home Basic
- CPU - Pentium 1.8 GHz (or AMD equivalent)
- RAM - 760 Mb
- HD - 300 Mb available

For Mac, once shall be applicable upon Company's sole discretion:
- OS version: Mac OS X 10.6.8
- CPU: 2.4 GHz Intel Core 2 Duo
- Memory: 4GB DDR2 667 MHz

The non-download client is supported on the following browsers: Internet Explorer 10.0 and the latest version of Firefox, Safari and Chrome.

In relation to the mobile application on the iPhone and iPad, we support version iOS 9.1 and above.

In relation to the mobile application on the Android operating system the minimum requirements are:
- ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264 and AAC HW decoders
- Android™ 4.4 and above
- 1GB of RAM

Please note that we may discontinue support for outdated versions of the abovementioned hardware or software at our sole discretion.

You hereby release us and the relevant third parties acting on our behalf from and against any claim, damage, liability, cost and expense arising from any claims for defamation or breach of any right to privacy, publicity or personality that you may have.

24. Governing Law

The User Agreement and the relationship between the parties shall be governed by, and interpreted in accordance with, the laws of Ireland and you irrevocably submit, for the benefit of the Company, to the exclusive jurisdiction of the courts of Ireland to settle any disputes (including claims for set off and counterclaims) which may arise in connection with the creation, validity, effect, interpretation or performance of, or the legal relationships established by, the User Agreement or otherwise arising in connection with the User Agreement.

25. Language Discrepancies

The User Agreement has been drafted in the English language.

If this User Agreement is translated into another language, the English version shall prevail in the event of any discrepancy, unless otherwise required by applicable law.

26. Provisions Relating to Sportsbook Games

Please carefully read the "888sport Sports Betting Rules".

The Company or its affiliate within the evoke Group, as applicable, is a member of the International Betting Integrity Association ("IBIA"), a non-profit making organisation that monitors irregular betting patterns and possible instances of event manipulation. As part of that membership, the Company or its affiliate, as applicable, is a full participant in its early warning system which is geared towards identifying any such betting behaviour.
In the event of a warning being received by the Company, the Company holds the right, in its absolute discretion, to:
(i) suspend the offering of any event or series of events in any of its markets; and
(ii) delay and/or withhold payment on any event or series of events in any of its markets, until the integrity of such event or series of events has been confirmed by the relevant sports federation via IBIA.
Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events by IBIA, acting in conjunction with the appropriate sport's governing bodies, the Company holds the right, in its absolute discretion, to suspend any bets placed on such events, either by any individual identified by IBIA as having possessed insider betting knowledge or information or by any other individual who in the reasonable opinion of the Company is connected to, acting in conjunction with or in any way involved with such individual.
The Company reserves the right to withhold payments or void any bet(s) with respect to an event or match, if we have reasonable suspicion or evidence that the following has occurred: (i) the integrity of the event has been questioned; (ii) the betting prices have been manipulated; or (iii) match or event rigging has taken place. Such evidence may include but not be limited to size, volume, or pattern of bets placed with the Company or its affiliates within the evoke Group on any Site operated by the Company or any of its affiliates.
If we reasonably believe that any suspicious betting or wagering activity has occurred on your account, such account may be suspended by the Company until any relevant investigation is completed.

Bonuses

If we reasonably suspect that a member is abusing any of our deposit related bonuses in any way, we may choose to terminate the account, and any related accounts across our Services, and withhold any funds from such accounts. A suspicion of abuse may be based on the repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.
If we reasonably suspect that the member is abusing our free sites and free games offers, we may choose to terminate the account, and any related accounts across our Services, and withhold any funds from such accounts.
If we have reason to suspect that an account or group of accounts are operating systematically – for example employing specific wagering techniques or wagering as a group, the Company shall have the right to block or terminate all accounts and, in such circumstances, the Company shall be under no obligation to refund to you any funds that may be in your account.

Last updated: 05/08/2026
Version number: 1.0

PLEASE PRINT OFF AND RETAIN A HARD COPY OF THE USER AGREEMENT FOR YOUR RECORDS.